About Us

The Story Behind Home Care By Design

Home Care By Design was founded to help families through some of life’s most overwhelming moments. Michele, our owner, brings over 12 years of experience in the home care industry and leads the company alongside her husband, Ken, and their daughter, Bridget. Together, they make up the leadership team, and they understand that families need more than just services—they need guidance, consistency, and support they can rely on.

As a family-owned and operated agency, they take a hands-on approach from start to finish. Decisions are made with care, communication stays direct, and accountability remains close.

Every care plan is thoughtfully designed around your loved one’s unique needs. It is approached with intention, responsibility, and heart. Our goal is simple: to deliver dependable, compassionate care that brings comfort and confidence to your family when it matters most.

Why Families Choose Home Care by Design

More families than ever are finding themselves in a place where a loved one needs extra support. With so many options available, what truly matters is how that care is delivered.
We are not a franchise. We are not investor-owned. We are a local, family-run agency that believes care should feel personal.

Families choose us because we are a 100% family-owned and operated team that believes care should feel personal. We offer flexible scheduling, including 24-hour support, and provide concierge-style services designed to fit daily needs. We also work directly within independent living communities, allowing us to stay connected and responsive. Most importantly, we prioritize clear communication and consistency every step of the way.

We Make It Easy for You

Contact Us

Give us a call so that we can learn about your family’s care needs and requirements.

In-Home Assessment

Schedule an in home assessment – a licensed RN will come meet your family to outline a care plan.

Begin Service

Once your team is in place, you can feel a sense of relief knowing support is there when you need it.

  • Office Hours: 9 AM-3:30 PM Monday through Friday; on-call after-hours
  • Call Now: (704) 648-1161